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Returning to on-site work: 4 online tools to help keep your workforce safe

By Paul Williams, Director Following the announcement last week that on-site work may now resume, we are seeing many of the country’s workforce in the manufacturing, construction and engineering industries returning to work. But with social distancing measures still fully in place, the onus lies on each individual business to ensure that they adhere to […]

The future of remote working: will we miss it and is it here to stay?

By Paul Williams, Director Who would have thought that it would take a global pandemic to change the universal opinion on remote working for the better? And how did we cope without Microsoft Teams before? Although I’ve worked in the technology industry for most of my working life, I’m still genuinely impressed by how the […]

Managing a business through a global pandemic: my experience so far

By Paul Williams, Director We first became aware of a possible need to adapt to the changing coronavirus global situation late in February 2020. We implemented our business continuity plan (“BCP”) and started to test the full team’s capability to work remotely in early March. As a result of testing at an early stage, we […]

IT advice for furloughed employees

We at Highstream are still adapting to this new way of life, as I’m sure you and your businesses are. I think I speak for all of us when I say, that we are very fortunate to have the technology at our fingertips that we have; it really is pivotal in making all of this […]

Cybercriminals can work remotely too; how to keep your cybersecurity at the top of its game

By Paul Williams, Managing Director With an increasing number of people working from home at the moment, we can expect an increase in the number of cyberattacks and scams. For many of us, the daily commute has transformed into a trip upstairs or to the dining room table, but it’s really important to ensure you’re […]

Microsoft Teams; introducing Walkie Talkie

Given the current situation, more and more people are working remotely, meaning that Microsoft Teams is becoming a great solution for many businesses around the country. Teams has a host of benefits that will help boost the productivity of your workforce and allow for improved remote working. At Highstream, many of our clients utilise the […]

How to Manage your Workforce’s Time and Attendance with Microsoft

At Highstream, we provide tech solutions into two of our core industry sectors – logistics & warehousing and manufacturing – and we’re very aware of the challenges around accurately capturing time and attendance of the operational workforce. A lot of the clients we work with use Microsoft for a lot of their operational programmes including […]

Our top 5 tips for SME this #SaferInternetDay 2020

In celebration of #SaferInternetDay, we wanted to share some of our top tips to help you stay safe online.  At Highstream, we pride ourselves on our commitment to providing IT solutions that are usually associated with large-scale enterprises to small and medium-sized businesses. According to a recent study by Microsoft, SMEs represent 95% of all […]

Highstream Solutions wins luxury hotel brief

Highstream Solutions, is pleased to announce that it has secured a major new contract with hotel specialists, The Robert Parker Collection (RPC Hotels Ltd).   The luxury hotel firm, which is headquartered in Oswestry, Shropshire, has a range of elegant boutique hotels based in a variety of locations across the UK, including Scotland, Northumbria and the […]

Windows 7 officially retires this week; but what does this mean for existing users?

By Paul Williams, Director  This week, Microsoft has ceased to support Windows 7, meaning that it will no longer provide security updates to keep Windows 7 hardware secure. But what does this mean? Microsoft has planned for the retirement of Windows 7 for some time and this means that they will no longer be identifying […]

Staff Spotlight: Meet Annette Williams, Accounts

We’d like to introduce you to another member of the Highstream team, Annette Williams, who looks after accounts. Whether it’s a great cup of tea or the accounts statement from the last quarter, Annette can get it for you at the drop of a hat. She’s been with us at Highstream since the early days, […]

Keeping your data safe from cyber-attacks with a Cyber Essentials certification

Years ago, a “cyber-attack’ would’ve sounded like something that only happens in a sci-fi film, but nowadays, being cyber security savvy is more important than ever. The lasting results that a cyber-attack could have on your business and data are endless, but there is a simple, cost-effective way of identifying potential risks and priority issues. […]

Staff Spotlight: Meet Managing Director Paul Williams

It’s time to meet another member of the Highstream team, and this time it’s our Managing Director Paul Williams. Paul has always been an IT pro, started Highstream back in 2017 to fill a gap in the market at the time. We sat down with Paul to ask him a couple of questions about his […]

Staff Spotlight: Meet Simon Jones, Technical Manager

The next member of the Highstream team we’d like to introduce you to is Simon, our Technical Manager. We’ve had a chat with Simon about life before Highstream and what his role involves. Tell us about your role at Highstream? My role as Technical Manager at Highstream is quite varied. I mainly focus on understanding […]

Are you protecting your business against cyber-attacks?

The threat of cyber-attacks is, sadly, becoming a real and unavoidable cost of doing business in the world today. Our remote IT support service team is always on hand to help businesses that might be impacted by cyber-attacks. And, although we advise our clients on mitigating these risks when updating their infrastructure or systems, we’re […]

Structured cabling design a No Brainer for Highstream

We recently completed a project with PR and social media agency, No Brainer, as they moved into a brand-new office space over the summer. The No Brainer team moved into a completely empty space in Stockton Heath, Warrington and we set to work on implementing a new structured cabling design throughout the new office. We […]

Meet the Highstream Team: Joe

Here at Highstream, we’re constantly working with our customers over the phone and on email, so we thought it’s about time you learnt a little more about the names behind the team! The first team member we’d like you to meet is Joe. Joe joined us over the summer as an IT Support Technician and […]

Staff Spotlight: Meet Technical Project Manager, Phil Jones

At Highstream, we work with our customers across a multitude of channels including email and telephone, so we thought it’s about time you learnt a little more about the names behind the team! Phil is our Technical Projects Manager and has been with us since 2018. We sat down with him to learn more about […]

Staff Spotlight: Meet Alan Roscoe, IT Support Technician

It’s time to meet the next member of the Highstream team. We sat down with Alan, who joined the team as a IT Support Technician. Alan, who was a Lance Corporal in the army for ten years before deciding on a career change, supports our clients on a range of projects. Tell us about your […]

5 mistakes businesses make when moving to a new office

When moving to a new office, the relocation of your IT systems and equipment must be a top priority. Without careful planning and consideration, your business could suffer from reduced productivity or even the loss of important data if things don’t go seamlessly. We’ve put together our top five mishaps we find companies going through […]

Highstream achieves triple digit growth in second year

It’s hard to believe that just two years ago we were setting up Highstream Solutions from scratch with no clients. However, what we did have in our corner was great people, industry experience and bags of ambition. We set up Highstream Solutions because we’d seen and experienced other IT providers – mainly big businesses – […]

5 ways to stay cyber-safe this Computer Security Day

At Highstream Solutions, we’re marking this year’s Computer Security Day and raising awareness of some simple steps to keep company computer systems safe from online fraudsters. Electronic devices, cloud-based services, remote working and smartphones are making our business lives easier than ever, but they are also adding a layer of complexity when it comes to […]

6 reasons to introduce remote working to your business

Remote working is on the rise, and here at Highstream, we’re constantly equipping our customers (and ourselves!) with the ability to work remotely – be that from a client’s office or a coffee shop if needed! As experts in IT, we’re regularly required to work away from the office whether that’s rebuilding or replacing client […]

Tips for avoiding an IT security incident

Why has the NHS been attacked? The attack isn’t targeted at the NHS – it’s indiscriminate and has affected hundreds of thousands of computers across more than 100 countries worldwide. What has been hacked? It’s not a hack, per-se. It’s a ‘Ransomware’ attack which has been launched. This software (or ‘malware’), once on a system, […]

Manufacturing a new IT infrastructure for LCA Group

Cutting edge manufacturing can be a complex world. But when you combine UK-first manufacturing technology with outdated IT systems, top-of-the-line security requirements and multi-site locations, then that complexity really can reach a whole new level! That’s the challenge we faced when we were commissioned by Alan Sheppard and the brilliant team at LCA Group just […]

Highstream completes major IT overhaul for ‘Most Innovative Business’ in North Wales

Highstream Solutions has transformed the IT and security infrastructure of one of the most innovative businesses in Wales. Highstream unified LCA Group’s IT infrastructure from two former sites – in Runcorn and Ewloe – into the company’s new state-of-the-art manufacturing facility in Hawarden, North Wales. As well as installing a bespoke local network infrastructure for the new […]

Highstream celebrates incredible first year in business

Highstream Solutions is celebrating a stellar first year in business after securing 29 clients and a coveted accreditation from US tech giant, Microsoft. Set up from scratch by IT specialist Paul Williams to be a disruptor brand to traditional IT companies supporting SMEs in the North West and North Wales, the business has gone from […]

Highstream supports LCA Group with premises move

Highstream Solutions have worked closely with LCA Group to understand their technology requirements and ensure the relocation of both their manufacturing and project operations offices to a fantastic new facility in Hawarden has been as seamless as possible.  We’ve designed and implemented a new technology platform as a foundation for their continuing manufacturing and site-based operations, […]

New Customer Manager Feature in Office 365

Office 365 Business Premium subscribers now have access to a new feature, Outlook Customer Manager which can help manage customer relationships more effectively. You don’t need to install or learn new software. You can get a complete view of your interactions with each customer, track tasks and leads and be presented with timely reminders all […]