News & Events

What’s new in Microsoft Teams?

Microsoft Teams has become a bit of lifeline for businesses who have adapted to remote working. With numerous video conferencing services available, Teams has really had to up its game in terms of service delivery.

Our Director, Paul Williams, has picked out his top three latest updates, and lifts the lid on some of the new capabilities they offer to the platform to help transform your Microsoft Teams experience…

Download a participant report

Teams has added a new capability which enables you to see exactly who attended a Teams meeting. This downloadable report is handy for large-scale businesses who are hosting meetings attended by hundreds of people. The report will also allow you to see at what time the participant joined or left the meeting.

Aside from allowing managers to keep an eye on who is attending certain meetings or live events (which would be good for productivity insights), this could also be helpful for compliance reasons. For example, if you are hosting a compliance-led training session, you could feasibly claim that all participants have completed the training because they were present for it.

Teams Templates

This latest update will allow users to create a new team faster than ever, using pre-set templates. It’s worth noting that to start with, Microsoft has only made 12 of these templates for what they refer to as ‘common’ team types. Examples include; event management, crisis response and bank branch.

These templates include pre-selected apps and channels that cater to the specific needs of each team, as well as guidance on how to use them to get the best out of your team.  Teams administrators will be able to complete setup really quickly and the ‘getting started’ information provided to team members as part of the template will make for speedy adoption of important features.  We’ve seen the design of teams evolve over the first few weeks and months of usage, so having best practice settings from the get-go should improve initial take-up and productivity.

Increase in limits

New updates also mean that Microsoft has expanded the limits of Teams, increasing collaboration potential.

Now, up to 250 users can join a chat, and teams can consist of up to 10,000 members.  This certainly seems to be a definite nod to the future of remote working and will allow larger corporations to make use to Microsoft Teams, using the tools to increase productivity and collaboration.  Pushing the growth boundaries is a significant marker in the competitive collaboration tool arena.  Achieving this scale while maintaining the security and compliance capacity of the platform as a whole is so important to businesses.

There are some limitations for larger group chats to ensure performance. For example, read receipts and document sharing are disabled, and chat can’t be elevated to audio or video if there are more than 20 participants. To me, these are all reasonable sacrifices while interacting with a larger group.

At Highstream, we are Microsoft Silver partners, so have always been advocates of Microsoft and its suite of tools. Recent circumstances have pushed remote working to the fore and it’s been fantastic to see so many people turning to Microsoft Teams to support their workforce.

Whether you’re a large organisation or a small business, Teams’ ease of use and integration with other Microsoft 365 productivity tools means we’re able to maintain or even raise productivity whilst working remotely.  As a business, we’re looking forward to capitalising on this value ourselves and with our customers more and more in the future.

For advice on the tools to help your remote working situation, or advice on how to make the best of your Microsoft 365 subscription, don’t hesitate to get in touch with a member of our team who would be happy to help: