What We Do

IT Support

overview

We take away the hassle and risk of managing technology so you can focus on your core business.

Highstream Solutions offer more than just expert IT support. We are committed to acting as your strategic partner to help you maintain and improve your technology so your business can succeed and to keep your workforce operating and efficient.

We want you to feel as though you have your very own internal IT department who are available as and when you need us – not just to repair faults but to help you provide real value to your customers.

What's included?

Choose from remote or on-site support

Our clients are our priority. When you contact our remote helpdesk, you will always speak to a knowledgeable and friendly engineer who speaks in plain English. We strive to deliver excellence quickly and efficiently each and every time and believe in resolving issues – not just providing short-term fix.

Highstream’s onsite IT support is a fantastic alternative to hiring your own IT team, which can be time-consuming and expensive. You will receive dedicated support from one of our experienced and knowledgeable technology experts who will not only rectify IT problems and faults but work with you to ensure your IT infrastructure supports your long-term business goals.

Who is it for?

Highstream works with...

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    SMEs

    Effective IT solutions are critical to business success which is why it is so important to work with a partner who understands the impact technology downtime can have on operations.

    When you partner with Highstream, we take the weight off your shoulders so you can focus on driving innovation and growth within your business.

    We work with over 50 valued SME and high growth businesses across the North West and North Wales. Some of our clients include Tiger Trailers, LCA Group and Coda Investments.

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    In-house Teams

    As well as supporting SMEs across the North West, Highstream can also enhance existing in-house IT support services by adding technical expertise and manpower when and where it’s needed.

    We will ensure that your technology is healthy, stable, secure and ready to adapt, offering a service which is tailored to the size of your business, your budget and your unique requirements.

    Our friendly and experienced team will support you in critical areas to your business: compliance, efficiency, security and cost.

Why work with us?

Highstream Solutions provide a unique range of benefits

  • Microsoft Partner

    As a Microsoft Silver Partner, we have a proven track record in delivering first-class IT support to our customers.

  • Support Scalability

    As your business grows, you may need greater levels of IT support. Our flexible support plans allow us to prioritise your requirements.

  • Trusted Team

    You will have direct access to a team of friendly experts who can add real value to your business. No need to worry about staff retention, illness and holidays.

  • Remote Support

    We understand the need to react quickly and fulfil most of our customer’s support needs remotely.

Highstream always offer creative but pragmatic advice and never fail to deliver on their promises.
Mark Roberts, Coda Investments